PEARL RIVER – Customers of Orange and Rockland Utilities who were without power for three consecutive days or more during the nor’easters on March 2 and March 7 will receive an adjustment to their bills that will reflect a one-time reduction to their monthly delivery charge.
Customers will receive the credit on their bills by the end of May, the company announced on Monday.
The credit is in addition to O&R offering reimbursements for food and medicine spoilage to those without power under the same conditions.
Residential customers will receive a credit on average of about $3.50 to the customer charge of $20 depending on the length of the outage. For small and medium business customers, the adjustment will be on average about $3.80 centers to the customer charge of $18 to $35. Larger commercial customers will receive similar credits based on their service classification.