State comptroller criticizes Village of Tannersville water department

ALBANY – An audit of the Village of Tannersville water department by state comptroller’s office was critical of the agency’s operations.
The audit for the period of January 1, 2015 through June 22, 2016, found that village officials did not require staff to perform periodic reconciliations of water produced to water billed; the village’s water supply infrastructure has deteriorated, which limits the capacities of staff to adequately monitor water production and consumption; and the board has not created proper policies and procedures to ensure proper billing and collection of water rents.
Auditors recommended that the village develop policies and procedures for water conciliations and periodic reporting requirements; seek grants and resources to cover upgrade to bring the infrastructure up to date; and develop written policies and procedures to ensure customers are billed the proper amounts, late fees are applied consistently and adequate segregation of duties is established for the receipt of billed receivables.