CALLICOON- The Emergency Department and Outpatient Rehabilitation at Garnet Health Medical Center – Catskills’ Grover M. Hermann Hospital has been named a Press Ganey 2022 Human Experience Guardian of Excellence Award winner for patient experience. This award recognizes the hospital for being in the top 5% of healthcare providers in the country for delivering quality patient experiences in the last year.
Additionally, the Press Ganey 2022 Human Experience Pinnacle of Excellence Award recognizes Garnet Health Medical Center – Catskills’ Grover M. Hermann Hospital for ranking in the top 5% of healthcare providers for three consecutive years.
These awards are part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. It is the fifth time overall that Garnet Health Medical Center – Catskills’ Grover M. Hermann Hospital has earned this honor.
“This achievement highlights that above all else, our caring and dedicated staff put our patients at the forefront of everything we do,” said Jerry Dunlavey, Interim President and CEO of Garnet Health. “We are proud to be recognized for our continuous commitment to providing high-quality care, while always working to elevate the patient experience and ensure a safe, welcoming and healing environment for the communities we serve.”
Located in Callicoon, New York, Garnet Health Medical Center – Catskills’ Grover M. Hermann Hospital is a 15-bed facility committed to delivering quality patient-centered healthcare. The hospital’s Emergency Department provides prompt patient examination and treatment 24 hours a day, seven days a week. Outpatient rehabilitation services include physical therapy, pediatric early intervention and occupational therapy.
