ITIL 4 Foundation provides candidates a detailed organizational model for IT Service Management, the development, distribution, and continuous enhancement of technically enabled goods and services.
It is important to understand how the ITIL IT service process is designed and what it has to deliver before you learn about certification info. First developed by the United Kingdom, ITIL In the 1980s the CCTA as a set of standardized best practices for IT services used in government agencies. The government’s CCTA was established as a standard of IT services. From this broadly oriented point, ITIL was introduced, updated, and applied to a broad system for the operation of IT infrastructure for all sectors and markets of businesses and organizations of all sizes.
Course Overview
This two-day training will educate you on the IT services certificate. The course is an introduction to ITIL 4 and allows you to understand a new way to examine managing IT services through a value-added service system (SVS). The whole ITIL knowledge v3 continues to be very valuable and relevant.
IITIL 4 presents you with an integrated value system (SVS), which offers a detailed panorama of what it entails by adding to market performance, which incorporates ideas from frameworks such as Lean IT, Agile which DevOps. It also seeks to help businesses tackle digital services’ modern technical age.
By the end of the training, the participant will be given.
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High-level panorama of the 5-stage ITIL v3 life cycle model and how the 26 processes and functions trace the latest SVS model ITIL 4
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ITIL 4 ‘s seven guiding principles.
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The new value chain of ITIL 4 operation.
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The four service management dimensions
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The 34 practices ITIL 4 based mainly on 18 of them.
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Lean IT, Agile, DevOps, and Corporate Change Management are key ideas for providing value for the business.
ITILv3 Vs ITIL4?
In brief, the ITIL4 approach to service management is ‘systems thought.’ ITIL 4 incorporates a range of new ideas and frameworks such as the Business Value Method, the Four Dimensions Paradigm, and the guiding principles. ITIL4 also offers advice on how the implementation of service management on ITIL can be integrated into other models, including Lean, Agile, DevOps, and Organizational Change Management.
Who needs to participate?
The ITIL Certification course is planned for those employed in IT with the most up-to-date expertise in IT management and an understanding of how the value of the industry in the modern world can be accomplished. For everyone who wants to update their ITIL v3 qualification and information, it is also important.
Certification & Examination
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The course prepares attendees for the exam leading to the IT services management credential of the Foundation. The examination takes 60 minutes, contains 40, and is performed by an impartial review body online. An examination voucher is issued to the participants so that they can schedule the exam on any date after the course has been completed.
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You must receive your certificate with a passing mark of 65%. An examination is included to help prepare participants for the final examination.
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For project managers, you are going to achieve 12 professional development units (PDUs).
Many opportunities for completing this training
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Self-Paced Online
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Study anytime at any moment at your speed from your screen. Get your FULL course for three months in an e-learning format.
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Public Web-Based
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on some dates, all year round; hosted with our professional mentor live and online.
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In-House
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Live Classroom: Time convenient for you, with professional mentors especially for your team at your place.
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Web-Based: Dates perfect for you; presented live online by the professional mentor specifically for you.
Conclusion
ITIL has been the global standard since its formation in the 1980ies for aligning service providers to the objectives and needs of their company. Hundreds of thousands of IT professionals have since become certified and their organizations demonstrate their value. And with the emergence of the modern world, ITIL is evolving with ITIL 4. It has a complete curriculum that can help you achieve a desired ITIL 4 or v3 certificate as an accredited ITIL Approved Training Organization (ATO).
